Laura Kidd / Penfriend is a musician, providing recordings, live performances, music, merchandise and tickets. Laura Kidd / Penfriend owns and operates the website http://penfriend.rocks. This privacy policy explains how I, Laura Kidd / Penfriend, use any personal information I collect about you when you use this website, purchase from my webstore, or opt into my mailing list.

Topics:
Information I collect about you
How I collect personal information
How I store your information
How I use your information
Marketing
Access to your information and correction
Cookies
Third parties
Other websites
International transfer of information
Changes to my privacy policy
How to contact me

Information I collect about you
I collect information about you when you:
Purchase music, merchandise, tickets or other products and services from me;
Voluntarily subscribe to my mailing list through the means set out below and
Use my website.

This information may include:
Name
Email address
Postal address
Phone number
IP address
Purchase history

How I collect personal information
I collect personal data in the following ways, always with your consent:
Through opt-in forms provided by MadMimi
Through purchase of products and services from my website using Woo Commerce or Bandcamp
Through physical signup sheets at live performances

How I store your information
I store your personal data using secure servers and third party data processors. These include:
HostPresto
Bandcamp
Woo Commerce
PayPal
Restrict Content Pro

When I export your data to local servers for processing, I delete any temporary local copies as soon as processing is complete.

Through my use of these data processors, your personal information may be transferred internationally. Where this is the case, I do our best to ensure that the data processors are compliant with data protection rules.

I will hold your personal information on my systems for as long as you let me. If you no longer wish to receive marketing communications from me, you may unsubscribe at any time by clicking “unsubscribe” in the footer of any marketing email I send to you, or by emailing me.

Where I collect your information through the purchase of products and services through my website, I will hold your personal information for as long as is legally required.

How I use your information
I collect information about you to process your order and manage the services I provide to you. The lawful basis for this processing is the contract formed by the transaction.

If you opt-in to receive marketing communications from me, I will email you about news, updates, and other products and services I think may be of use to you. The lawful basis for this processing is consent. I may use your information to provide you with targeted content, information and offers. I will not share your information for marketing purposes.

I may share, transfer or disclose your information to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect the security or integrity of my databases or this website, to take precautions against legal liability, or in the event of my sale, merger, reorganisation, dissolution or similar event. I will inform you where any such processing is required by law. Where appropriate, before transferring or disclosing your information to a third party, I will require the third party to take adequate precautions to protect your information and to comply with applicable laws.

Marketing
I would like to send you news, updates and information about my activities which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop me from contacting you for marketing purposes. You can do this by unsubscribing using the link in the footer of every email I send to you.

Alternatively, if you no longer wish to be contacted for marketing purposes, and/or you would like your personal data to be removed permanently, please email mail@penfriend.rocks.

Access to your information and correction
You have the right to request a copy of the information I hold about you. If you would like a copy of some or all of your personal information, please email mail@penfriend.rocks.

I want to make sure that your personal information is accurate and up to date. You can correct the information I hold about you by clicking “Preferences” in the footer of any marketing email I send to you, or by emailing mail@penfriend.rocks.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity.

I may also use this information for the purposes of targeting marketing messages on third party platforms including Facebook, Twitter, and Google.

For further information, visit www.aboutcookies.org and www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites explain how to remove cookies from your browser. However please note that in some cases, some website features may not function without cookies switched on.

Third parties
In collecting, storing, and processing your data, I may use the following data processors:
MadMimi
Bandcamp
Music Glue
Restrict Content Pro

I maintain data processing agreements with each of these data processors to protect the security of your data.

Other websites
My website may contain links to other websites. This privacy policy only applies to http://penfriend.rocks. When you click through to other websites, you should be aware of their privacy policies.

International transfer of information
If you are visiting this website from a country other than England, this may result in the transfer of information across international boundaries.

Changes to my privacy policy
I review my privacy policy regularly and I will place any updates on this webpage. This privacy policy was last updated on 21/4/20.

How to contact me
Please contact me if you have questions about our privacy policy or information I hold about you:
By email: mail@penfriend.rocks